Why I started a business

Back in 2009 I was working in sales for a large facilities and cleaning company.     As I’d started there pre-recession for the 3 or so years I worked there, life was brilliant.   Business was coming in from all over the place, my sales figures were through the roof and, whilst it was often a very stressful and frustrating environment to work in I have to say I had a brilliant time and have some great memories that will be with me for the rest of my life.

In the beginning – the recession or the credit crunch as it was affectionately referred to at the time, didn’t make a huge impact upon my day to day existence but, during the middle of 2009, lots of our clients – many of whom were large retailers – Woolworths and HMV to name but two, starting experiencing serious financial issues which, inevitably impacted upon our sales and, consequently impacted upon my happiness and, consequently my success in the role.

So I then made the perhaps slightly foolish decision to move to a smaller company.  A smaller company who, despite what I was told in my initial interviews, weren’t doing as well as I’d been lead to believe and, as a result I was politely asked to leave after only 5 months in the job.

This started a cycle of events which led to 2 more short lived roles at two other companies and, for me, one of the most devastating times of my life – aged 36, feeling like I was on the scrapheap, an unemployable, worthless nobody.

Fortunately, in the interim period between failed job number 2 and failed job number 3 I started exploring the possibility of working from home.   I started putting together a website database for comedians (lots of work with not much revenue generating opportunities), bought a steam cleaner with a view towards setting up a business cleaning catering facilities (I’m not one for physical labour) and being a freelance salesperson.   The last idea, whilst the closest to my previous experience meant potentially that I could be away from home a lot if it was field sales and, as it’d just be me meant there could be long periods without work so, I stumbled upon the idea of Telemarketing.

Having called around a few companies I was fortunate enough to speak to a guy who was in a very similar situation to me 3 years previously and who was kind enough to give me the knowledge and, most importantly self belief to start my own Telemarketing business.    I cannot thank this particular gentleman enough as, without him there is no way I’d have been able to get this business up and running.

So, armed with a laptop and a phone I set an office up at home, put some money together to register our website address – www.inspired-bd.com, designed a company logo and put together a database of Telemarketing businesses that I could contact with a view towards potentially having work outsourced to me.

Within 2 days I’d secured my first client and then spent the next 12 months mainly working on behalf of other Telemarketing businesses until I reached a point where I was confident enough to pitch to new clients.

3 years on, Inspired Business Development is now a ltd company with an impressive list of clients who we’ve helped to generate around half a million pounds in business for.   I have a small but very experienced team of very dedicated Telemarketers working for me and work from an office in a business centre in the midlands.   There’s still a long way to go but I’m extremely pleased with the progress we’ve made as a business during that time – every day brings new challenges but I wouldn’t have it any other way.

So, if you’re feeling undervalued in your current role, take that scary step and start a business.  Even if it’s just part time initially.  Although it came out of one of the worst periods of my life I’m so grateful that events took the turn they did as, had I have continued to be employed I wouldn’t be anywhere near as happy with my life as I am now.

And, as a parting shot, if you need any help selling and marketing that business, give me a call, we’ll take every possible step to ensure we get the results you need!


Dan Smith 
Inspired Business Development
Unit K9 Cradley Enterprise Centre
Maypole Fields
B63 2QB
T:01384 566 078
W: www.inspired-bd.com


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